STORE POLICY
SHIPPING
The website prices include postage for orders shipped in the USA. However we must ask for a minimum order of $30 to make transactions economically viable. Foreign shipping is usually not available at this time. Orders are usually shipped via Advantage US Mail or UPS. Magic book only orders are usually shipped via US Media Mail. The tracking number when available is supplied to customers upon request. Additional fees are charged for orders shipped outside the USA. Shipping is not included for stage illusions and custom built props. These are usually shipped via trucking companies and must be pre-paid by the customer.
ALL SALES ARE FINAL
The nature of magical goods prohibits refunds and exchanges. The secret of effects are part of the sale price. This is a rule followed by all reputable magic dealers and is necessary to protect the art of magic.
DEFECT
Same merchandise exchanges are made in the rare case of defect. However written permission must first be acquired before returning defective merchandise, otherwise returns will be rejected and returned to the sender postage due to the US postal service. Please direct all defect and return correspondence in writing via email to chadwickillusionist@yahoo.com
DESCRIPTION
All items are exactly as described. Unless otherwise noted, tricks usually come with full instructions.
PAYMENT
The Illusion Warehouse uses PayPal as their credit card processor. Customers DO NOT have to have a PayPal account to order. Customers without PayPal accounts, or customers with PayPal accounts who do not want to use their PayPal account, can check-out as a "guest." Charges will appear on credit card statements as a payment to BRUCE CHADWICK. All major credit cards are accepted. Customers can also make direct PayPal payments to chadwickillusionist@yahoo.com
TERMS AND MAIL ORDERS
Full payment must accompany all orders. No layaways, discounts, or COD’s. Orders cannot be shipped before payment is received. No checks. Mail orders accompanied with a postal money order are welcome. Mail orders must be sent to the Illusion Warehouse, PO Box 12345, Fort Worth, Texas 76110 USA. Bank wire transfer information is available for larger custom built illusions.
BACK ORDERS
In the event that an item is out of stock, the Illusion Warehouse will notify the customer and endeavor to keep them fully informed regarding order status. If something cannot be shipped within a reasonable length of time, the Illusion Warehouse will make full restitution.
CONTACT
The Illusion Warehouse is currently being relocated from Fort Worth, Texas to Lubbock, Texas USA. Store location and hours of operation will be advertised soon. Note that the business will continue to process online orders during this transition. Please direct all US Mail correspondence to the Illusion Warehouse, PO Box 12345, Fort Worth, Texas 76110 USA. The phone number is 817-832-6062 landline (non-texting).